Your satisfaction is our highest priority. We want you to be completely satisfied with our products.
You may return your purchased item for a full refund on the purchase price within 30 days from when the order was placed. Items marked *Final Sale* are not eligible for refund or exchange. Gift-cards aren’t refundable.
To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in its original packaging.
Returned items that are damaged or used may not be accepted for refund or exchange at the discretion of Anise CBD.
Refunds apply to orders placed through http://www.anise.store and/or purchase made in our brick-and-mortar store.
Please email us at email@example.com for return authorization with your order number and reason for return.
Return postage paid by customer.
If you are unhappy with your purchase or experience with us, please let us know. We will try our best to work with you to make you satisfied. Please feel free to contact us by email at firstname.lastname@example.org.
Effectively on 03/27/2020, we are able accept orders from and ship to South Dakota.
- We accept orders 24 hours a day, every day of the week. Orders are processed in the order they are received and shipped out Monday through Friday (except for holidays).
- All orders are shipped by USPS Priority Mail. You will receive a confirmation and tracking email when your postage is printed and again upon delivery.
- Orders under 15oz are shipped via USPS First Class mail, please allow 5-7 days for delivery.
- Orders of 1lb+ are shipped via USPS Priority Mail. We charge a flat rate $8.00 for the shipping fee for any orders under $75. Please allow 2-3 days for delivery, depending on zip code.
- The US Postal Service gets busy during the holidays, so please plan accordingly.
- Orders over $75 will receive free shipping during the checkout.
- Orders placed are usually processed and shipped within 2 business days from the time the order is placed.
- If order change or cancellation is needed after you’ve received order confirmation, please call us at 951-220-7184 or email at email@example.com with your order number.
We cannot replace or refund items that have been marked delivered by the carrier. If your package tracking number shows as delivered, but you did not receive it, first ask family members and/or neighbors if they picked up the package and forgot to advise you. If not, then initiate a stolen package claim with your local post office.
You may contact us with any questions regarding replacements or refunds at:
Phone: (951) 220-7184